%0 Conference Paper %B 9th Annual European Real Estate Society Conference %D 2002 %T Service Quality in Retail Developments: A Perception Gap Analysis %A Lawrence Chin %X ERES:conference %B 9th Annual European Real Estate Society Conference %S ERES: Conference %C Glasgow %8 06/2002 %G eng %3 RePEc:arz:wpaper:eres2002_233 %! Conference 2002 %& Workshop 6E: Asset Management %R 10.15396/eres2002_233